Tasheel Guest Services

Tasheel Guest Services

The Kingdom’s Trusted Name in Pilgrim & Passenger Excellence

The Kingdom’s Trusted Name in Pilgrim & Passenger Excellence

Tasheel Guest Services, a proud subsidiary of Tasheel Holding Group, delivers Religious Tourism Excellence and Airport & Passenger Experience through scalable, award-winning pilgrim and airport services.

Pioneers of the Umrah Meet & Assist program in partnership with the Ministry of Hajj and Umrah, we transformed arrivals at all Saudi entry points using smart technology to cut wait times. Today, we extend this proven excellence to Hajj pilgrims with the same precision and care.

Since 2006, we’ve set the benchmark in airport hospitality—starting with the First-Class Lounge at King Abdulaziz International Airport (North Terminal)—and continue to deliver world-class traveler support with the very best of Saudi hospitality.

In the Words of Our COO

For over two decades, I have seen firsthand how Tasheel Guest Services consistently delivers service excellence across pilgrim journeys and airport operations. From pioneering the Umrah Meet & Assist program to managing seamless passenger flow with smart technology and award-winning standards, our focus remains clear: precision, reliability, and the highest levels of care at every touchpoint.

Mr. Bandar Mureai

COO - Tasheel Guest Services

HIGHLIGHTS

ACI Exceptional Passenger Experience Award for Outstanding Service Quality

200K+

Pilgrims Served During the 2025 Hajj Season

8M+

Passengers Served During the 2023 Umrah Season

23+ Years

Continued Service Excellence

Crowd Management

SERVICES

Crowd Management

End-to-end crowd flow management for large-scale events, airports, and holy sites, eliminating bottlenecks and ensuring maximum safety and efficiency

  • 01 Crowd Management
  • 02 Crowd Management for Hajj
  • 03 Fast Track (Launching Soon)
  • 04 Airport Lounge Services
Crowd Management for Hajj

SERVICES

Crowd Management for Hajj

Large-scale pilgrim movement and site management for Hajj season, proven with hundreds of thousands of pilgrims handled seamlessly

  • 01 Crowd Management
  • 02 Crowd Management for Hajj
  • 03 Fast Track (Launching Soon)
  • 04 Airport Lounge Services
Fast Track (Launching Soon)

SERVICES

Fast Track (Launching Soon)

Priority Meet & Greet, Fast Track immigration and security lanes, personal assistance, and golf-car transfers for pilgrims and general travelers

  • 01 Crowd Management
  • 02 Crowd Management for Hajj
  • 03 Fast Track (Launching Soon)
  • 04 Airport Lounge Services
Airport Lounge Services

SERVICES

Airport Lounge Services

Exclusive airport lounges delivering genuine Saudi hospitality with luxury amenities, tranquility, and world-class passenger care

  • 01 Crowd Management
  • 02 Crowd Management for Hajj
  • 03 Fast Track (Launching Soon)
  • 04 Airport Lounge Services

Contact Information

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PO Box 2776 Prince Sultan Road, Jundub Bin Kaab Street
Al Mohamadia District, 23623 Jeddah, KSA

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info@tasheel.com
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